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3CX PBX - VoIPTalk Trunk Setup

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Note: This guide will work with 3CX version V9.0 SP4 and higher. Please make sure all updates have been installed.

From the 3CX machine > Start > Programs > 3CX Phonesystem > Windows Management Console,
then login and on the left hand menu, choose 3CX Phone System Updates section.



  1. Click on "VOIP Provider" on the left hand menu and choose "Add Provider".
    Type "VoIPtalk" in Name of Provider field.
    Choose "Voip Talk" from the provider list and press Next.

    3CX PBX - VoIPTalk Trunk Setup

  2. On the VoIP Provider page, you will notice that Registrar and Proxy details are greyed out. Press Next.

    3CX PBX - VoIPTalk Trunk Setup

  3. Enter your account details as follows and press next.
    External Number = Your VoIPtalk ID
    Authentication ID= Your VoIPtalk ID
    Authentication Password = Your VoIPtalk password.
    Maximum Simultaneous calls = Set any value eg. 10 
    
    Note: There are call restrictions on VoIPtalk trunks. A standard VoIPtalk account can allow two simultaneous calls (incoming, outgoing or both). If you need more channels please contact sales@support.telappliant.com.

    3CX PBX - VoIPTalk Trunk Setup

  4. Select any extension as a default extension to receive calls on this trunk and press next.

    3CX PBX - VoIPTalk Trunk Setup

  5. Set up the outbound dialling rule to dial PSTN numbers over a VoIPtalk trunk as shown below. Note: The below example uses '9' as a prefix to define the numbers to which this rule will apply.

    3CX PBX - VoIPTalk Trunk Setup

  6. Setting up DIDs on a VoIPtalk trunk requires you to set-up routing for your DIDs on your account at www.voiptalk.org
    - Go to www.voiptalk.org
    - Click on 'Login' and enter your user name and password
    - Click on your incoming number from the list
    - Select “Route to a SIP PBX” from Configuration option drop down list
    - Click "Select Option" and "Route to SIP PBX" button.

    3CX PBX - VoIPTalk Trunk Setup

  7. On the 3CX admin page, click on inbound rules on the left bar.
    a. Enter your DID number in "DID/DDI Name" and "DID/DDI number/mask" fields
    
    b. Select "VoIPtalk" on avaible ports list
    
    b. Select your Office and Outside Office Hours routings. 
    
        Press Apply and test incoming and outgoing calls.


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