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Cookie Policy

What are cookies?

Cookies are small data files that remember what you do when you visit a website. They provide a way for websites to recognise you and remember your preferences, improving your online experience. Cookies cannot harm your computer.

Cookies on this website

The first time you visited this website after our cookie policy was implemented, you should have seen a message informing you that cookies are used on the website, and that by continuing to use the website, you consent to the use of these cookies. We use cookies to provide you with the best possible online experience, and will never use them to store any personally-identifiable information about you. Cookies are essential to the functionality of some website features. You may experience problems if you disable cookies within your browser settings.

Our cookies

Cookie name Description
cookie_accepted This cookie enables us to check whether you have read and accepted a popup message about our cookie policy. It is strictly necessary in order for the website to function correctly.
cookie_test This cookie enables us to check whether your browser is set to accept cookies.
hardwareuse This cookie enables us to publish surveys on the shopping basket summary page.
Language code
(for example 'en')
This cookie enables you to set your default language.
These cookies enable us to run affiliate programmes.
sess This cookie enables account login, the shopping basket and contact forms to operate. It is strictly necessary in order for the website to function correctly and will be automatically deleted when you close your browser.
treestate This cookie enables navigation of the VoIPOffice documentation in the 'support' area of the website. It is strictly necessary in order for the website to function correctly.

Other cookies

Description Cookie name Opt out details
Google Analytics
These cookies provide us with anonymous website usage statistics. utma
Download the Google Analytics opt-out browser add-on.
These cookies enable the website's live chat widget to function. SnapABugHistory
SnapEngage does not currently offer an opt out facility. By continuing to use this website, you consent to the use of these cookies.

Embedded content

We sometimes embed text, photos, videos or other content from third parties websites such as Facebook, Twitter and YouTube. Pages with this embedded content may present cookies from these websites.

Sharing tools

When you use one of the 'Share' buttons on our website, a cookie may be set by the website you have chosen to share content through. We do not control the dissemination of these cookies and cannot block cookies from these websites. Please check the relevant third party website for further information.

Managing cookies in your browser

Most modern web browsers allow you to:

Please note that if you block or delete cookies, you will lose your website preferences, and many websites will no longer work properly. We do not recommend blocking or deleting cookies.

More information about cookies

More information about cookies and how businesses use them can be found at