VoIP Help and Support
VoIP Quick Start Tutorial
Step-by-step tutorial for VoIP newbies. The tutorial explains the basics of VoIP, provides an overview of the packages available and includes recommendations on how best to get started.
VoIP FAQ
If you have a question about our services or VoIP in general, try our searchable and categorised FAQ. You can also enter your search term in the search bar!
VoIP Hardware Setup Guides
If you are looking for instructions on how to use your VoIP device with our service then look no further! Our catalogue of setup guides is constantly updated and includes virtually all the products for sale on VoIPtalk plus instructions on using popular softphones and systems like Trixbox or Asterisk.
Online Support
Due to the fact that we are constantly looking to improve and update our support infrastructure, we are making some changes to the way we administer our technical support pages.
In order to make our support structure more efficient and easier to use, we are proud to introduce our new Customer Care Centre. All new issues should be logged via ticket through this portal.
Please note that if you are an existing customer and have logged a ticket prior to 26th September 2008, the ticket status and any responses can still be viewed here.
VoIPtalk User Guide
Official VoIPtalk guide detailing how to use the features available with your VoIP service. If you have a question on how to configure your voicemail, setup a number divert or configure your auto topup settings then click here.
