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VoIP Help and Support


Network & Service Status

For up-to-the-minute information on the status of Telappliant's network and services, visit www.telappliantstatus.com.


VoIP Quick Start Tutorial

VoIP Quick Start Tutorial Step-by-step tutorial for VoIP newbies. The tutorial explains the basics of VoIP, provides an overview of the packages available and includes recommendations on how best to get started.

VoIP Quick Start Tutorial

VoIP FAQ

VoIP FAQ If you have a question about our services or VoIP in general, try our searchable and categorised FAQ. You can also enter your search term in the search bar!


VoIP FAQ

VoIP Hardware Setup Guides

VoIP Hardware Setup Guides If you are looking for instructions on how to use your VoIP device with our service then look no further! Our catalogue of setup guides is constantly updated and includes virtually all the products for sale on VoIPtalk plus instructions on using popular softphones and systems like Trixbox or Asterisk.

VoIP Hardware Setup Guides

Online Support


In order to make our support structure more efficient and easier to use, we are proud to introduce our new Customer Care Centre. All new issues should be logged via ticket through this page.


Online Support






VoIPtalk User Guide

VoIPtalk User Guide Official VoIPtalk guide detailing how to use the features available with your VoIP service. If you have a question on how to configure your voicemail, setup a number divert or configure your auto topup settings then click here.

VoIPtalk User Guide

VoIPOffice™ User Guide

VoIPtalk User Guide Complete documentation for our hosted business telephone systems.

VoIPtalk User Guide

Copyright © 2003 - 2018 | All rights reserved. VoIPtalk is a trading name of Telappliant Ltd Co. Registered number: 04632756