VoIP FAQ

VoIP FAQ is regularly updated and contains extensive information about VoIP technology in general and the features and services available with VoIPtalk.
Please check out the category pages listed below for more specific information:

General VoIP FAQ - Information on VoIP technology in general, its features and benefits.

VoIP Services - Find out how you can make calls using VoIP and other features and capability of the service.

VoIP Tariffs - Information on how our call rates work.

VoIP Hardware - What hardware do I need? Can I use my existing telephone with VoIP? Find out here!

Call Features - Go here for information on what call management features are available.

VoIP Networking - Check out our networking FAQ for questions related to your broadband connection and network setup to check how you can get VoIP working in your network environment.

Troubleshooting - Having problems using VoIP? Check out our VoIP troubleshooting FAQ for assistance.

SMS Features - VoIPtalk also operates SMS services, find out how you can make use of them.

Can I use a cable broadband modem?

Most cable broadband providers do not supply fixed public IP addresses. For this reason you have to ensure that you use our outbound proxy (nat.voiptalk.org).

My VoIPtalk Geographic Number has been cancelled. I did not request for cancellation and I was not informed or aware of an expiry date. How can I reactivate my number?
Your number may have been cancelled because a payment failed. You can reactivate your subscription here within one month of cancellation. Your number will be reactivated automatically upon renewal.

Can I check individual call costs and duration?
Yes. VoIPtalk provides access to a portal where you can check your call logs, credit and account balance and download your call logs on to your computer.

How do USB VoIP Phones work?

USB phones act as a soundcard (microphone & speaker) and dialpad for use with a softphone or other VoIP-compatible applications installed on your PC. Check out VoIPtalk's USB telephone for more information.