International Freephone Numbers

Be everywhere at once! VoIPtalk are pleased to announce the introduction of International Freephone Numbers.*

What are International Freephone Numbers?

International Freephone (Toll Free) Numbers enable your business to have a virtual presence in 20 countries. For example, if your company is based in London but you advertise in the USA, customers in the USA can call you for free. The calls are then diverted to you and you pay the cost of the incoming call.

Why have an international freephone number?

An international number gives you presence worldwide, transforming you into a truly global business. A freephone number encourages customers to call you as they don't have to worry about paying the cost of the call. Customers anywhere in the world can get in touch for free. A freephone number puts the customer first, demonstrating dedication to customer service and inspiring customer loyalty and trust.

How do I receive calls to an international freephone number?

Calls can be diverted to any VoIP, landline or mobile destination using the VoIPtalk configuration panel.

How much does it cost and how long does the provisioning take?

There is a one off setup fee and a monthly charge for each destination. The pricing is listed in the table below for each destination. Inbound call charges are as per the table below. Numbers may take 4-5 working days to provision.

Can I choose my own number?

Unfortunately, the numbers are allocated randomly. Please contact us if you require a special number.

Available Destinations:

Please note: that only calls from Landlines will be enabled by default. If you'd like to receive calls from mobile or payphones, please contact us.

Europe
Destination (prefix)	Landline Rate*	Mobile Rate*	Payphone Rate*	Setup Fee	Monthly Fee
Austria (800)	6p	25p	21p	£10	£10
Belgium** (800)	4p (3p CC†)	43p (6p CC†)	29p (4p CC†)	£10	£10
Croatia** (800)	6p (1p CC†)	34p (1p CC†)	6p (1p CC†)	£10	£10
Cyprus (800)	3p	5p	Not Available	£10	£18
Czech Republic (800)	4p	25p	5p	£40	£10
Denmark (808)	2p (1p CC†)	25p (2p CC†)	46p (5p CC†)	£10	£10
Finland (800)	1p	21p	1p	£50	£23
France (805)	4p	2p	15p	£10	£10
Germany (800)	4p	24p	35p	£10	£15
Greece (800)	2p	79p	Not Available	£10	£10
Hungary (800)	5p	13p	5p	£10	£10
Ireland (1800)	5p	65p (2p CC†)	4p (2p CC†)	£10	£10
Italy (800)	5p (1p CC†)	4p (23p CC†)	3p (1p CC†)	£10	£10
Luxembourg (800)	5p (1p CC†)	2p (1p CC†)	33p (1p CC†)	£10	£10
Netherlands (800)	5p (2p CC†)	45p (3p CC†)	5p (3p CC†)	£140	£10
Norway (800)	4p	4p	4p	£10	£10
Portugal (800)	5p (2p CC†)	27p (1p CC†)	2p (2p CC†)	£10	£10
Slovakia (800)	9p	Not Available	9p	£10	£50
Slovenia (80)	9p	18p	Not Available	£10	£10
Spain (900)	3p	45p (1p CC†)	11p	£10	£10
Sweden (20)	2p (2p CC†)	11p (2p CC†)	1p (1p CC†)	£10	£26
Switzerland (800)	14p	68p	Not Available	£300	£35

Asia
Destination (prefix)	Landline Rate*	Mobile Rate*	Payphone Rate*	Setup Fee	Monthly Fee
Bahrain (800)	7p	Not Available	7p	£10	£10
China, Beijing (10)	12p (20p CC†)	12p (20p CC†)	12p (20p CC†)	£10	£25
Israel (1801)	5p	5p	5p	£10	£15
Japan** (800)	11p (13p CC†)	45p (15p CC†)	Not Available	£15	£40

North America
Destination (prefix)	Landline Rate*	Mobile Rate*	Payphone Rate*	Setup Fee	Monthly Fee
Canada (866)	3p (2p CC†)	3p (2p CC†)	3p (2p CC†)	£10	£10
Dominican Republic** (829)	15p	15p	15p	£10	£13
Puerto Rico (800)	9p	9p	9p	£10	£10
USA** (888)	2p	2p	2p (60p CC†)	£10	£10
Venezuela (800)	34p	34p	34p	£200	£10

South America
Destination (prefix)	Landline Rate*	Mobile Rate*	Payphone Rate*	Setup Fee	Monthly Fee
Argentina (888)	19p	20p	29p	£50	£30
Panama (888)	4p	Not Available	Not Available	£10	£10

Australia and Oceania
Destination (prefix)	Landline Rate*	Mobile Rate*	Payphone Rate*	Setup Fee	Monthly Fee
Australia (1800)	4p	4p	4p	£50	£10
New Zealand (800)	5p	24p	Not Available	£10	£10

*Call rates are in GBP, and are charged per minute. ^† For some countries, connection charges (call setup fees) apply. The connection charge fees are charged once per call, regardless of the duration of the call.

'Not Available' indicates that the Freephone numbers cannot be reached via the stated device.

*Please note: Legal restrictions apply in these countries Singapore, local proof of address will be required. Please submit proof of address with your order number to the customer services team. All numbers come with 2 simultaneous incoming calls, no per minute fees. For additional simultaneous incoming calls please call 0845 557 6300 for pricing on our International lines.

* Terms and conditions apply. Freephone numbers can only usually be dialled from the associated country of origin. Access to an international freephone number from any other country may either not be possible or charged at a different rate . Rates vary based on calls originating from landline, mobile or payphone destinations. Minimum inbound call charge is 1p. Maximum four concurrent calls with upgrades available. Please ask for details. All prices are in GBP and exclude VAT. Minimum contract terms apply.

Please note we cannot guarantee provisioning of the same number after a subscription has become inactive either due to payment failure or cancellation of the service. Please make sure payments are up to date to avoid losing incoming numbers.